If you want to view the prices in your own currency, you can go to the top right hand corner of the page, press on the drop down arrow next to currency and choose your country. it will automatically convert the prices to your currency on the shop.


Shipping Costing

Shipping is not included in the price and will be extra to the item cost.
Postage & Packaging is worked out on a flat rate worldwide.

Some items may have free shipping which will be stated.

Store Location

Some of our items are stored in the UK, Netherlands and Bulgaria.

When will my package be delivered? 

Orders are typically shipped out within 7 business days after payments have been cleared in our bank. 

Packages typically arrive within 1 to 4 weeks of order date, but may take up to 6 weeks depending on Customs handling and holidays.  Please email streetdogrescue@gmail.com if you have any questions on delivery.

What payment methods do you accept? 

You can pay by using PayPal or Bank Transfer


Paypal

You can pay through your credit card or bank account by using Paypal in our checkout system. 

Bank Transfer / Direct Deposit

For Bank Transfers, please make payment to our Bulgarian bank account from your bank account or through the website transferwise.  Please then email streetdogrescue@gmail.com to confirm you have done so. Please input in the reference the order number when making payment.


Bulgarian Bank account:
Bank: DSK Bank
Account Name: Rudozem Street Dog Rescue Bank
Bank Address: 4960, 4960 Rudozem, 11 Han Asparuh Str, Bulgaria
IBAN BG55STSA93000016929092
BIC STSABGSF
(Can donate in any currency as it will be converted to Bulgarian Levs)

Please Note: If you are making payment outside of the above countries, your bank might charge you an international bank transfer fee.  

Please do not send cheques to the bank address above.

Once monies have been received and cleared in our bank, your item will be shipped.

If you would like to save on bank fees with bank transfer, some of our supporters from overseas have used the website www.transferwise.com 


Where do the funds from my purchase go towards?